Helpdesk Operator – Immediate Start (6-Month Contract, Potential to Become Permanent)
We are currently seeking a Helpdesk Operator to join our team on an initial 6-month contract, with the potential for the role to become permanent.
Working Hours:
Location:
Interview Process:
- Interviews will be conducted via Microsoft Teams
Key Responsibilities:
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Acting as the first point of contact on reception
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Answering incoming calls and responding to enquiries
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Greeting visitors and providing a professional front-of-house service
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Logging and assigning jobs via the CAFM system
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Monitoring and tracking job progress
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Carrying out quality checks once tasks are completed
Candidate Requirements:
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Strong administrative experience, or entry-level exposure to CAFM systems
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Previous experience within Facilities Management, Helpdesk, or CAFM environments is highly desirable
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Excellent communication and organisational skills
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A proactive and customer-focused approach
