Retail Manager - CannockCompany DescriptionMcArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries.Job DescriptionWe’re looking for a commercially driven Retail Manager to join our West Midlands designer outlet centre to strengthen brand partner relationships, and drive commercial performance. As a key member of the Centre Management Team, you’ll combine data-led insights with strong cross-functional collaboration to maximise turnover, rental income, and long-term centre value.If you’re a strategic retail leader who thrives in a fast-paced, collaborative environment, we’d love to hear from you.What you'll be doing...Build influential partnerships with Brand Partners to drive sales and profitability.Analyse KPIs and financial performance to identify growth opportunities.Collaborate with Leasing, Marketing, Brand Development, and Facilities departments to optimise brand mix and trading performance.Support income generation and commercialisation initiatives.Champion operational excellence, compliance, and ESG standards.Contribute to Group Retail projects and share best practice across our network.See job description for a detailed description of the responsibilities.QualificationsWe’re open to fresh thinking and diverse backgrounds. Ideally, you will bring:Multi-site or multi-brand retail leadership experience (Area Manager level or above is advantageous).Strong commercial acumen and confidence using data to drive decisions.Excellent stakeholder management and influencing skills.Fluent in English – both written and spoken.Degree or equivalent professional experience.Additional InformationCompetitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25%.Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.Volunteering Days: Benefit from 2 paid volunteering days per year.Exclusive Discounts: Access special discounts at our Designer Outlets.Flexible Working: Hybrid working options where possible to accommodate your needs.International Exposure: Work with colleagues across eight countries within a global organization.Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities.Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible.Even if you are not sure you fit all the requirements for a particular role, we’d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future. McArthurGlen is committed to the equity of all qualified individuals. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process and/or to receive all other benefits and privileges of employment, please contact Recruitment@mcarthurglen.com
