Welcome Host - Norfolk, NR31 9NEPosition: Welcome Host Type: Part-Time / Seasonal Pay Rates: Up to £12.21 per hour depending on age Join our One Great Team here at Haven as a Welcome Host, where you’ll be the first friendly face our guests and owners see, making their arrival experience feel special from the moment they check in! We are seeking a warm, welcoming host to greet guests and owners, check passes, and guide them through their check-in experience. If you love creating memorable first impressions and enjoy a vibrant, guest-focused role, this is the perfect opportunity for you. Key Responsibilities - Primarily based outdoors, you'll welcome guests, owners and contractors warmly upon arrival at our check-in gate. - Create a great first impression while assisting with the check-in process. - Verify passes and registration documents, answer questions, and offer helpful information on park amenities, events, and activities. - Act as an on-site information guide, helping guests get acquainted with the park and plan their stay. - Handle any initial queries or issues, ensuring our guests and owners feel valued and cared for. - Collaborate with other teams to create a smooth, welcoming environment from arrival to departure. Requirements - Previous experience in a customer-facing role is beneficial but not essential. - Friendly, approachable, and confident in interacting with guests of all ages. - Strong communication skills and a passion for providing excellent service. - Flexible availability, including weekends and peak times. - A team player who can adapt to a dynamic environment with ease. What We Offer - An inclusive, supportive work environment. - Comprehensive training and ongoing support. - Career development opportunities, including fully funded qualifications. - Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more! How to Apply We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk
