Clark James Recruitment are working with a highly regarded Estate Agency Brand.
Due to further growth within the business, our is client is looking to recruit a Pre Tenancy Administrator to join the Lettings team.
Role
- We are seeking a highly organised and detail-oriented Lettings Pre-Tenancy Administrator to support our lettings team in managing the pre-tenancy process from offer acceptance through to move-in.
- This role is crucial in ensuring a smooth, compliant, and efficient onboarding experience for both landlords and tenants.
Responsibilities
- Coordinate the pre-tenancy process from offer agreed to tenancy start date.
- Liaise with tenants, landlords, and third-party providers to progress applications.
- Arrange and monitor referencing, credit checks, and Right to Rent checks.
- Prepare tenancy agreements and ensure all documentation is accurate and compliant.
- Organise deposit registration and ensure funds are correctly processed.
- Schedule inventory reports and check-in appointments.
- Ensure all legal and compliance requirements are met prior to move-in.
- Maintain accurate records and update internal systems.
- Respond promptly to queries from tenants and landlords.
- Support the wider lettings team with administrative duties as required.
Experience
- Previous experience in lettings, property administration, or a similar role preferred however, not essential, previous administration experience is essential.
- Strong organisational skills and attention to detail.
- Excellent communication and customer service abilities.
- Ability to manage multiple tasks and meet deadlines.
- Good working knowledge of Microsoft Office and property management systems.
- Understanding of lettings legislation and compliance (desirable but not essential).
- Proactive and able to work independently.
- Professional and approachable manner.
- Strong problem-solving skills.
- High level of accuracy and accountability.
Package
- Basic salary to £30,000.
- Monday - Friday role (9.00am - 6.00pm).
***Please only apply for this position if your cv demonstrates previous administration experience
