We’re currently recruiting for a proactive and experienced Customer Service Administrator to join a thriving and growing business in the Burton-on-Trent area. This is an excellent opportunity for someone who enjoys a varied role and is looking to develop within a supportive team environment.
Key Responsibilities:
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Managing and maintaining strong client relationships
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Acting as a key point of contact for customer queries, ensuring swift and effective resolution
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Handling customer communication via phone and email
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Updating and maintaining weekly reports and spreadsheets
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Accurate data entry and general administrative support
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Liaising with internal departments to ensure smooth operations
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Supporting the service team with day-to-day tasks
About You:
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Previous experience in a customer service or administrative role
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Strong communication skills, both written and verbal
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Excellent organisational and IT skills (including spreadsheets)
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Ability to work independently and manage deadlines effectively
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A proactive and enthusiastic approach
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Supervisory experience is desirable but not essential
What’s on Offer:
If you’re an experienced Customer Service professional looking for your next challenge, we’d love to hear from you — apply today! However, if you do not hear back from us within 48hrs, kindly assume that you have been unsuccessful. (agy)
