Are you a positive, proactive and compassionate Customer Service Advisor looking for a new challenge?
Do you want to join a fun and supportive team with 31 days holiday and plenty of opportunities for progression?
We’ve got an exciting opportunity with a credit hire company that are growing their team!
If you’re great at building relationships over the phone, and looking for a fast-paced position to jump into then this could be the role for you!
As a Customer Service Advisor, your roles and responsibilities will include…
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Ensuring customers are provided with suitable replacement vehicles
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Gathering information and evidence to assist with claims
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Handling calls and enquiries from customers, and keeping them updated
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Making sure the correct providers are chosen, based on vehicle type and cost
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Keeping the CRM and portal systems up to date and accurate
We’re looking for a Customer Service Advisor with he following skills and experience…
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Previous experience as a Customer Service Advisor in a fast-paced environment or similar
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Insurance experience is desirable
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Enthusiastic, proactive and self-motivated, with great communication skills
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A strong decision maker and problem solver
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IT literate, with experience with MS Office
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Personable, positive, empathetic and compassionate
In return, the successful Customer Service Advisor will receive a salary of £27,000 plus the following benefits…
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23 days, plus bank holidays
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Private healthcare after 12 months of service
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Life insurance
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Pension Scheme
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Progression opportunities
Want to find out more? Send your CV over for this Customer Service Advisor role today
