Debt Collections Administrator, Newcastle-under-Lyme, Permanent, £27,000 per annum
Forrest Recruitment Ltd is currently supporting a well-established organisation in the recruitment of a Debt Collections Administrator. This is a fantastic opportunity to join a growing business based in the heart of Newcastle-under-Lyme.
Key responsibilities include:
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Proactively chasing outstanding payments via telephone, email, and written correspondence in a professional manner
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Building and maintaining strong working relationships to ensure efficient and timely collections
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Investigating and resolving account queries, negotiating and agreeing payment plans
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Liaising with internal departments to resolve issues and support the credit control process
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Escalating accounts for legal action where necessary
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Maintaining accurate paper and electronic records
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Supporting the team with additional ad-hoc administrative duties
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The ideal candidate will:
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Remain calm and professional under pressure
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Possess excellent verbal and written communication skills
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Demonstrate strong attention to detail
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Be confident using Microsoft Word, Outlook, and Excel
In return, the company offers:
For more information or to apply, please send your CV to Amy
Please note that due to the high volume of applications, only candidates shortlisted for the role will be contacted.
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