Injury Claims Handler

CV-Library • Norwich, Norfolk • 6h ago

KT & Coe are currently recruiting for an experienced Serious Injury Claims Handler to join a specialist legal team.

This role is ideal for someone with previous personal injury case handling experience, particularly with serious injury claims, who is looking to develop their career within a supportive and high-performing team.

The Role

You will manage a caseload of serious injury personal injury claims from initial instruction through to resolution. Working closely with colleagues and third parties, you will ensure the highest level of legal work and client care is delivered throughout the claims process.

Key Responsibilities

Manage a caseload of serious injury personal injury claims
Apply for and review medical records and supporting documentation
Liaise with clients, witnesses, police forces and third parties
Obtain police reports, CCTV evidence and witness statements
Ensure clients attend required medical examinations
Negotiate settlements with third parties
Prepare cases for litigation and court proceedings
Prepare court bundles and documentation
Assist counsel at court hearings where required
Maintain accurate file management and compliance with legal procedures
Build strong relationships with colleagues and stakeholders

Requirements

Previous experience handling serious injury personal injury claims (intermediate / multi-track)
Strong negotiation and analytical skills
Excellent communication and client care skills
High attention to detail
Ability to manage a busy caseload and prioritise work effectively
Strong team player with a proactive approach