Job: Administrator (Temporary)
Location: Midsomer Norton, Radstock
Hours: Monday to Friday 8.30 – 5.00pm (30 minute lunch)
Contract: Temporary
Rate of Pay: Disclosed on Application
Start Date: ASAP
My client is a specialist within their field, supplying a national service, fitting, installation and repair of their world-renowned products. Being the UK subsidiary, they offer a complete range of products and this is backed up by comprehensive project management experience, a highly trained technical department and sales team.
The Job
We have an exciting opportunity for a driven responsible individual who can support, assist and multi-task with ease. This is a varied role and would be ideally suited to an individual who can adapt easily with change, be super organised and enjoys delivering great customer care. This role will provide on-going customer support liaising with technicians ensuring client demands are met within a timely fashion.
The Role includes:
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Logging new service calls/customer liaison via in-house system
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Daily planning of your allocated service technicians
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Housekeeping of database, sites, equipment etc
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Customer Care / Updating on their open/ongoing repairs or orders
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Liaising with colleagues
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General administrative duties as required
Requirements:
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Previous experience of working in a varied administrative role in a busy environment
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Previous scheduling / planning / routing experience is desired for this role.
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A good working knowledge of the MS Excel, Word and Outlook
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Professional and courteous telephone manner with ability to build strong relationships
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Good communication and teamworking skills are essential
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The ability to work in a fast paced environment and meet tight deadlines
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Highly organised with the ability to prioritise workload
If you would like further information, please contact Lorna on (phone number removed) / (phone number removed)
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