Receptionist/Administration Support
Location: Hereford (Skylon Campus)
Hours: Part-time – 24 hours per week (equivalent to 3 days)
Salary: £16,408 per annum (24 hours per week, £27,346 full-time equivalent)
Closing date: 3rd of April 2026
Who we are:
NMITE is a bold and innovative new entrant in UK Higher Education, based in Hereford, with a vision for regional impact and global recognition. We aim to revolutionise engineering education and lifelong learning by delivering hands-on, challenge-led learning experiences that are deeply embedded in industry and community.
We are passionate about making a real difference, and our team is at the heart of it. Whether you’re helping us build systems or craft the future of education, we want people who see the opportunity in building something new – and who want to grow with us on that journey.
The Role:
NMITE is seeking a friendly, organised, and proactive Receptionist / Administration Support colleague to join us in a part-time role (24 hours per week, equivalent to 3 days) and to be the welcoming face of our institution and an important part of our day-to-day operations.
This role sits at the heart of NMITE’s campus activity, providing front-of-house support for visitors, staff, and students while also delivering administrative assistance across departments. You’ll play a key role in creating a professional and welcoming environment for guests and supporting the smooth running of meetings, events, and office operations.
Working closely with teams across NMITE, you’ll help ensure that visitors feel welcomed, communications are handled effectively, and administrative processes run efficiently. This is an ideal role for someone who enjoys variety, thrives in a people-facing environment, and takes pride in keeping things organised and running smoothly.
Responsibilities may include:
Meeting and greeting visitors to NMITE, ensuring they are welcomed professionally and directed to the appropriate person or department.
Answering and directing incoming telephone calls and taking accurate messages where required.
Managing meeting room bookings and ensuring rooms are prepared and presentable for meetings.
Supporting the coordination of internal and external meetings and events.
Providing front-of-house support for external visitors and room bookings.
Setting up refreshments for meetings and ensuring guests are directed to the correct locations.
Handling incoming and outgoing post and managing deliveries.
Providing administrative support including photocopying, scanning, filing, and document preparation,
Maintaining accurate data records and supporting data entry into internal systems such as CRM platforms.
Assisting with simple reporting or data extraction to support team activities and operational tracking.
Supporting procurement processes by collating stationery and office supply orders.
Providing general administrative support across teams as required.
Assisting with day-to-day office management tasks.
Acting as a designated First Aider on site (training will be provided if required).
You'll be a great fit if:
You enjoy working in a people-facing role and take pride in creating a welcoming and professional environment.
You are highly organised and able to manage multiple tasks while maintaining attention to detail.
You communicate clearly and confidently with a wide range of people.
You are proactive and enjoy helping colleagues across different teams.
You are adaptable and comfortable working in a dynamic and evolving organisation.
You take ownership of your work and approach tasks with a positive and supportive attitude.
Qualifications & Experience:
Essential:
GCSEs (or equivalent) in Maths and English.
Previous experience in a receptionist, front-of-house, or administrative support role.
Strong working knowledge of Microsoft Office applications including Word, Excel, and Outlook.
Good understanding of administrative and clerical procedures.
Desirable:
First Aid certification or willingness to undertake training. Experience working with CRM systems or internal data systems.
Our Offer: We offer a competitive salary of £16,408 per annum (24 hours per week, £27,346 full-time equivalent) and a benefits package including:
Pension scheme
Life assurance
30 days holidays (plus Bank Holidays & closure days)
Ongoing training & development
Flexible working arrangements
Mental Health training for all staff
Employee Assistance Programme
Westfield Mosaic Health & Rewards with optional upgrade to Private Medical Insurance
To Apply
If you feel you are a suitable candidate and would like to work for NMITE, please don’t hesitate to apply.
Please note: We reserve the right to close this vacancy early should we receive a sufficient number of suitable applications.
NMITE is committed to promoting a diverse and inclusive community – a place where we can be ourselves and succeed on merit. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in engineering education
