Job Title: Customer Service Administrator
Location: Office-based, Barwell
Job Hours: Mon – Fri 9am – 5pm Temp - Perm
Salary: £12.21
Overview
We are looking for a reliable and customer-focused Customer Service Administrator to join our busy office team. This role suits someone who enjoys working in a fast-paced environment and is confident dealing with customers by phone and email.
Key Responsibilities
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Processing customer orders accurately and efficiently
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Answering calls and responding to customer emails
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Supporting invoicing and order administration
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Handling customer enquiries and account queries
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Monitoring orders and stock availability
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General office administration and ad-hoc duties
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Supporting the team during holidays and absences
Skills & Experience
Essential:
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Good communication skills
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Strong attention to detail
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Ability to work in a busy environment
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Professional telephone manner
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Experience with Outlook, Excel or Sage
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Previous office or customer service experience
Full training will be provided
