We are a specialist provider of innovative fire safety solutions. Our work plays a vital role in protecting people and property, and quality sits at the heart of everything we do.
We pride ourselves on creating a workplace where people can thrive — a place that values integrity, teamwork, innovation, and pride in what we deliver. Our culture is collaborative, supportive, and forward-thinking, and we genuinely enjoy seeing our people succeed and grow.
The Role
We are looking for a Project Support Administrator to work closely with our Project Management team, supporting the smooth administration of projects from start to finish. This is a varied, fast-paced role that would suit someone organised, technically minded, and confident working with multiple stakeholders.
Key Responsibilities
Supporting Project Managers to ensure projects run smoothly throughout their lifecycle
Providing accurate information to the Production team to enable timely manufacture and ordering of equipment
Liaising with Project Managers and customers regarding lead times and delivery schedules
Coordinating with Project and Installation Managers to manage faulty product returns in line with internal processes
Booking and amending deliveries in line with changing production and installation dates
Assisting with urgent issues, including raising allocations and arranging deliveries
Preparing site-specific risk assessments and method statements and obtaining client approvals
Capturing and tracking variation orders to ensure cost recovery and profitability
Handling customer queries professionally and efficiently
Using client portals as required
Skills & Experience
Essential:
Understanding of project lifecycles
Ability to interpret technical requirements
Strong customer service and communication skills
Desirable:
Previous experience within a construction, manufacturing or engineering environment would be desirable
Benefits
Free onsite parking
Early finish and dress-down Fridays
Above-statutory holiday allowance with the option to buy more
Company social events
Employee Assistance Programme
Eyecare vouchers
Cycle to Work scheme
Friendly, supportive working environment
