Danish Customer Service Agent
Location: Hybrid - Canary Wharf, London
Salary: £26,700 + uncapped commission + benefits
Hours: 37.5 hours per week (shifts between 8am-8pm Mon-Fri, weekend rota)
TeamJobs is working with a leading international organisation to recruit a Danish-speaking Customer Service Agent to join their growing team based in Canary Wharf, London.
This role is perfect for someone who enjoys speaking with customers, understanding their needs, and helping them find the right solution while delivering an excellent service experience.
You will be handling inbound calls from customers, assisting with enquiries, bookings, modifications, and recommending additional products or services where appropriate.
The Role
As a Customer Service Agent, you will:
Handle incoming calls from customers for sales and service enquiries
Assist customers with bookings, modifications, confirmations and cancellations
Identify opportunities to upsell additional services or upgrades
Use internal systems to manage customer requests and bookings
Deliver excellent customer service while meeting sales targets
What We Are Looking For
Fluent Danish and English (spoken and written)
Experience in customer service, sales or call centre environments
Strong communication and interpersonal skills
Ability to work in a fast-paced and target-driven environment
Good attention to detail and multitasking skills
A positive and proactive approach to customer interaction
What's on Offer
Hybrid working opportunity in Canary Wharf, London
£26,700 salary + uncapped commission
Full training and ongoing development
Opportunities to progress into roles such as Trainer, Quality Support, Social Media or Team Manager
Company benefits including life insurance, discounts, and wellbeing perks
If you are a Danish speaker who enjoys customer interaction and sales, we would love to hear from you.
Apply today or contact TeamJobs for more information.
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