Business Support Administrator - Permanent Opportunity - Leeds
One of our valued and well established clients is looking for an experienced support professional to join the team in their busy Leeds city centre office. They're seeking a confident, service focused individual with strong internal customer service skills, excellent Excel and online applications proficiency, and the ability to prioritise tasks in a busy environment. You'll help the team to lead on office operations, catering and event logistics, supporting other internal departments and help prioritise work and bring a strong work ethic to a busy, friendly environment. Apply now to be part of a team that values reliability, initiative, and teamwork.
Key Responsibilities
- Oversee daily office operations: facilities coordination, supplies and inventory, workspace setup, security access, and basic site compliance.
- Ensure the office delivers hospitality and reception excellence: greet visitors, manage meeting rooms and AV setup, coordinate catering and event logistics.
- Provide outstanding internal customer service
- Maintain and improve service standards, suggest and implement process improvements
- Work with you nationwide support colleagues to share workload priorities and assist colleagues locally and nationally as and when required
What success looks like (first 6-12 months)
- Stable, well-run daily operations with measurable reductions in service requests backlog.
- Positive internal-customer satisfaction (e.g., post-onboarding and event feedback).
- Documented and updated process / procedures for core functions.
- Improved team engagement
Required qualifications & skills
- Proven experience in office administration and support
- Strong internal customer-service orientation with excellent verbal and written communication.
- Demonstrated ability to set priorities, manage competing demands, and follow through.
- Proven experience coordinating events/meetings, relationships
- Hands-on, solutions-focused, and comfortable working with cross-functional partners (HR, IT, Facilities, Marketing, H&S)
- Proficient with Microsoft 365 and familiar with workplace scheduling/booking tools.
- Professional, friendly, adaptable excellent attention to detail.
Business Support Administrator - Permanent Opportunity - Leeds
