Customer Service Administrator
2 Month Contract (Likely to be extended)
Location: Dartford (Office-Based)
Rate: £130 per day (Inside IR35)
We are working with a leading IT services company that is seeking a Customer Service Administrator to support a large-scale Device Refresh Project. You'll be joining a young office team and providing essential administrative support to keep the project running smoothly.
Key Responsibilities:
- Making outbound calls to users to arrange device deliveries and collections
- Updating and maintaining spreadsheets and project trackers
- Monitoring and recording Proof of Deliveries (PODs)
- Managing tickets within the customer system (ServiceNow)
- Providing general administrative support as required
Skills & Experience Needed:
- Strong customer service background with confidence communicating across multiple channels
- Good organisation and attention to detail
- Basic Excel / spreadsheet skills
- BPSS clearance within the last 6 months - or willingness to be checked prior to starting
If you're available and would like to learn more, please contact: (url removed) or (phone number removed)
ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy
