Maintenance Business Administrator / Scheduler
Location: Cambridge
Job Type: Full-Time, Permanent
Salary: £28,000 - £32,000per annum
About Us
We are working with a well-established building services company based in Cambridge, delivering maintenance and refurbishment solutions across commercial and residential properties. Due to continued growth, we are seeking an organised and proactive Maintenance Business Administrator / Scheduler to join their busy office team.
This is a key role within the business, ensuring engineers are effectively scheduled and client service levels are consistently maintained.
The Role
As Maintenance Business Administrator / Scheduler, you will be responsible for coordinating maintenance works, liaising with clients and engineers, and ensuring the smooth day-to-day running of service operations.
Key Responsibilities
Scheduling and coordinating engineers for planned and reactive maintenance works
Managing diaries and optimising workloads to maximise efficiency
Acting as the first point of contact for client enquiries via phone and email
Logging jobs onto internal systems and raising work orders
Monitoring job progress and ensuring completion within SLA timeframes
Ordering materials and liaising with suppliers when required
Preparing quotations and processing invoices
Maintaining accurate records and updating internal databases
General administrative support to the management team
Requirements
Previous experience in a scheduling, service coordination, or maintenance administration role (preferred)
Experience within building services, facilities management, or construction (desirable)
Strong organisational and time management skills
Ability to prioritise workloads in a fast-paced environment
Excellent communication and customer service skills
Good IT skills (Microsoft Office; experience with job management systems advantageous)
High attention to detail and problem-solving ability
Application Process: If you would like more information on this position of a Business Administrator / Scheduler or any other vacancy, please email your current CV through to or call Charlotte on
(phone number removed)
