Sales Support / Customer Services – UK & Export (B2B & B2C)
L & C Consulting are seeking a proactive and highly organised Sales Administrator / Customer Services professional to join the Sales team, supporting both UK and Export markets across B2B and B2C channels of our Bridgnorth based client company.
This is a varied and fast-paced role where you will play a key part in ensuring smooth sales operations, delivering excellent customer service, and providing essential administrative support to help the team achieve its targets.
If you are detail-oriented, customer-focused, and thrive in a busy environment, we would love to hear from you.
Based within a small team, your duties will include (but not be limited to):
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Process UK and Export sales orders
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Supporting customers via phone, email, and online systems
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Issue and track invoices and sales confirmations
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Maintain and update CRM systems accordingly
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Liaise with logistics and internal departments
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Compile weekly and monthly sales performance and pipeline reports for management
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Prepare sales materials, presentations, and proposals
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Monitor stock levels
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Support UK and Export sales activities
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Manage customer feedback and communicate insights to relevant departments
About You
Essential:
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Previous experience in a sales support, customer service, or administrative role
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Strong organisational skills with excellent attention to detail
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Ability to manage multiple tasks
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Proficient in Microsoft Office (Word, Excel, PowerPoint)
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ERP / MRP experience
You’ll be:
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Customer-focused and solutions-driven
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Highly organised and dependable
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A confident communicator
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Comfortable working both independently and as part of a team
The Bridgnorth site is commutable from Telford, Kidderminster, Wolverhampton, Perton, Shifnal, Ludlow etc
Other job titles may have included Sales Admin, Sales Support, Export Administrator, Order Processor, Customer Service Advisor, Customer Service Administrator, Sales Administrator, Internal Sales, Account Manager, Junior Account Manager, Account Executive, Commercial Admin, etc
L & C Consulting
Specialising in the recruitment of permanent and ‘temp to perm’ roles in the Shropshire area -you’ll find we provide a professional but friendly, efficient, system driven recruitment service - where we remember that people do matter. Offering a full recruitment service across a variety of sectors; we continuously strive to ensure we give an honest, reliable service.
Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore if we have not responded to your application within four working days, please assume that on this occasion your application has not been successful.
With a wealth of specialist knowledge in the local, recruitment market, L & C Consulting are an employment agency working on behalf of our clients. L & C Consulting is an Equal Opportunities Employer. Applicants must be eligible to work in the UK full time without restriction