Luxury Clinic Receptionist - Aesthetics and Skincare
Location: Sloane Square, London
Salary: £28,000 per annum + £2,000–£4,000 annual commission
Benefits: Excellent benefits package
We are delighted to be recruiting on behalf of an exceptional client for a Luxury Clinic Receptionist to join their friendly, professional, and high-performing team based in Sloane Square.
Our client is a prestigious 5-star skincare and aesthetics clinic operating within the mid-to-high-end market. They are renowned for delivering outstanding service and premium treatments within a welcoming and luxurious environment. You will be dealing with celebrities and VIP clientele.
This is an exciting opportunity for an experienced Front of House professional who thrives in a client-focused setting and is passionate about delivering exceptional customer service.
The Role
As the first point of contact for clients, you will play a key role in maintaining the clinic’s excellent reputation and ensuring every client experience is seamless, professional, and memorable.
Key Responsibilities
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Deliver consistently high standards of customer service and ensure the wider team upholds these standards at all times
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Manage all client enquiries efficiently and professionally, both in person and via telephone and email
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Maintain an organised and proactive approach to front desk operations
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Confidently discuss, promote, and sell treatments and packages to clients
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Use initiative to resolve issues effectively and manage situations that arise throughout the working day
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Contribute positively to a hardworking, vibrant, and supportive team environment
Candidate Requirements
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Previous Reception or Front of House experience is essential
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Experience within aesthetics, beauty, spa, or wellness environments is highly desirable
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Warm, friendly, engaging, and highly professional manner
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Excellent communication and interpersonal skills
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Strong organisational skills with the ability to multitask efficiently
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A genuine passion for delivering an exceptional client experience
If you believe this opportunity aligns with your skills and experience, we would love to hear from you.
Please click “Apply” to be considered
