Job Title: Front of House Assistant
Job Location: Sandown Park
Reporting to: Front of House Manager
Place in Organisation: Operations Team
Salary: Competitive + Performance Bonus + Benefits
Hours: Full time (flexible, incl. evenings & weekends)
MAIN PURPOSE OF JOB
An iconic motorsport venue is seeking a dynamic and customer-focused Front of House Assistant to cover reception and catering operations at Daytona Sandown Park. This is a hands-on role responsible for delivering exceptional customer service, and ensuring high standards of presentation, sales performance, and operational efficiency.
Key Responsibilities:
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Meeting & greeting customers promptly upon arrival
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Provide friendly and first-class customer service
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Sign in drivers to their scheduled events, issuing race uniform and assisting with any other requirements
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Upsell and cross-sell Race events and merchandise to ensure that sales and individual targets are met
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Manage phone, email and face-to-face enquiries effectively
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Ensure all Front of House and customer facing areas are always maintained and well presented
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Provide administrative support to the Venue Management team
What We’re Looking For:
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Hospitality or venue-based FOH experience
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Strong communicator
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Commercial mindset with sales experience
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High energy and thrives in a fast-paced environment
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Confident using Excel & Word for basic reporting
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Flexible across all 7 days of operation
Why Daytona?
Be part of a leading motorsport venue offering unforgettable customer experiences and a passionate, fast-moving team environment.
Ref: FOHMSP
