At Camfil, we are not just air filter manufacturers; we are solution creators, providing products and services aimed at making Clean Air a Human Right. With a global footprint spanning 30 sites, including 2 UK locations, we’ve built a legacy of excellence and reliability. Across the world, our 6000 strong team is passionate about pushing boundaries, creating cutting-edge products, and shaping the future.
Our Mission
We envision a world where Clean Air is a Human Right, and where quality and craftsmanship converge seamlessly. Our mission is to deliver solutions that combine clean air with energy efficiency in a sustainable and profitable way.
Based at our offices in Haslingden, Lancashire, we are seeking to appoint a proactive and customer-focused Customer Services Assistant to act as the primary point of contact for our customers across all aspects of service and customer care.
Role Overview:
Working in a small team you will act as the primary representative regarding communication to the Customer for all aspects of service and Customer Care.
If you are customer-focused and want to make an impact, keep reading!
Responsibilities:
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Preparing of quotations.
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Processing orders.
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Handling Customers queries.
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Raising Credit notes.
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Develop and maintain appropriate product knowledge.
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Complete understanding of pricing.
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Act as the main point of contact for customer accounts and enquiries.
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Basic Product Knowledge.
Requirements:
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Be proficient with a range of Microsoft applications.
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Strong interpersonal and communication skills.
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Good numeracy skills.
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Ability to work under pressure and meet deadlines.
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Highly motivated with the ability to work with little supervision
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Ability to deal with all internal and external customers.
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Attention to detail is essential.
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Knowledge of Microsoft Dynamics 365 would be an advantage
Ready to join our team?
We would love to hear from you.
We don’t just sell products; we create value-based solutions. Join us and be part of our future
