Assistant Pub Manager
We’re looking for an energetic and motivated Assistant Manager to help lead the team at this fantastic pub. This is a great opportunity for someone who thrives in a busy pub environment and enjoys being fully involved in day-to-day operations.
The Role
You’ll play a key part in ensuring smooth daily service, supporting the General Manager, and helping drive performance across all areas of the business. This is a hands-on position suited to someone who leads by example and isn’t afraid to roll up their sleeves.
Key Responsibilities
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Overseeing daily pub operations and ensuring service runs efficiently
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Supporting, motivating and guiding the team during service
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Managing opening and closing routines
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Handling stock deliveries, checking orders and resolving discrepancies
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Ensuring all compliance documentation and operational records are completed accurately and on time
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Building relationships with local authorities and regulatory bodies where required
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Assisting in the planning and delivery of events to drive footfall and revenue
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Managing online presence and engaging professionally with customer feedback
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Maintaining a safe, welcoming and well-presented environment
Guest Experience
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Delivering exceptional customer service at all times
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Resolving complaints swiftly and professionally
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Confidently handling challenging situations while maintaining a calm atmosphere
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Creating a friendly and inclusive setting that encourages repeat visits
About You
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Previous experience in a supervisory or management role within hospitality
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Strong organisational skills with the ability to prioritise effectively
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Commercially aware with a good understanding of pub operations
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Comfortable using basic computer systems and administrative tools
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Clear and confident communicator, both written and verbal
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Solutions-focused with the ability to think on your feet
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Resilient under pressure and adaptable to changing situations
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A positive attitude and proactive approach to work
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Flexible and willing to support other locations if needed
If you’re passionate about hospitality and ready to step into a leadership role within a vibrant pub setting, we’d love to hear from you
