Business Support Administrator

CV-Library • Salford, Greater Manchester • 1h ago

We are hiring for an organised and proactive Business Support Administrator on behalf of a well-respected facilities management business with a strong reputation in the market.

This is a key coordination role supporting planned maintenance and additional works across a busy contract. You will work closely with Contract Managers and the Facilities Manager to ensure subcontractors meet service levels, compliance standards are maintained, and completion targets are achieved.

Key Responsibilities:

Coordinate and schedule Planned Preventative Maintenance (PPM) visits.
Liaise with subcontractors to confirm attendance, manage RAMS, and obtain service reports.
Monitor completion rates and escalate delays or issues where required.
Support the quotation process for additional works and issue approved costings.
Raise purchase orders and track works through to completion.
Act as the first point of contact for administrative queries and provide timely updates on works and ETAs.
Upload service reports, RAMS, and certification to client compliance systems within required deadlines.
Ensure all documentation is accurate.
Support internal compliance checks and contribute to continuous improvement of administrative processes.

The Ideal Candidate:

Proven experience in an administrative or coordination role within Facilities Management, maintenance, or building services.
Experience managing subcontractors and PPM schedules.
Familiarity with compliance documentation (RAMS, service reports, certification).
Confident using Microsoft Office, client portals, and CAFM/document control systems.
Strong organisational skills with the ability to manage multiple priorities and tight deadlines.
Professional communicator with a proactive, detail-focused approach.