Administrator
Kingsteignton, Devon
About Us
We’re Shared Lives South West. We’re an award-winning charity that delivers long-term and short break care and support services throughout Devon, Cornwall, and Somerset.
We recruit, train, and support carers who offer accommodation in their own homes to people with care and support needs. This enables them to share in family life, develop skills, and maintain their independence.
We are rated ‘Outstanding’ by the Care Quality Commission and take pride in providing top-quality care and support.
Having been established for more than 20 years, we have a wealth of experience and expertise when it comes to supporting adults with care and support needs and enabling our carers to provide support within their own homes.
We are now looking for an Administrator to join us on a part-time, permanent basis, working 16.5 hours a week, including Wednesdays and Fridays.
The Benefits
- Salary of £26,112.57 per annum FTE
- 25 days’ paid leave per year pro rata (plus bank holidays), which increases after two years
- An additional day off to mark your birthday
- Additional annual leave
- Well-being hour (weekly)
- Join an employer that is part of the Mindful Employer Charter
- Aviva Smart Health
- Eye Tests, Glasses & Contact Lenses
- Salary Sacrifice Pension Scheme
- Death in Service Insurance
- Accident and Injury Insurance
- Bicycle Scheme
- Blue Light Card
- Charity Workers Discounts
- Community days at The Eden Project
This is a fantastic opportunity for an experienced administrator to join our dedicated organisation.
Every day, your work will contribute to making a positive impact on the lives of the people we support, helping to keep processes smooth and successful, and ensuring people feel informed and included throughout.
In return, you can expect a positive and supportive team environment, flexible, part-time hours and a wide range of staff benefits that support your wellbeing, professional development and work-life balance.
So, if you’re looking to join a team that truly puts people at the centre of all they do, we’d love to hear from you.
The Role
As an Administrator, you will be part of a pooled administrative team, supporting our services, delivering effective customer service and maintaining our records and service information systems.
Acting as the first point of contact for enquiries, you will handle the administration of new carers through the application, assessment and approval process. You will plan and organise carer training events, produce assessment documentation for the approval panel and process and manage all carer and staff DBS checks.
Ensuring all active carers have up-to-date insurance, you will maintain records of people who use our services, as well as carers, in a variety of written and electrical formats. You will assist with updating vacancies on our website, provide a PA support service to the Team Leader as required and organise meetings and events, including carer consultation meetings, scheme meetings and staff meetings.
Additionally, you will:
- Manage the on-call rota and update the answering machine
- Handle all incoming and outgoing post and process correspondence
- Provide admin assistance across the organisation
- Ensure the smooth running of the office by managing resources and provisions
About You
To be considered as an Administrator, you will need:
- Experience in an administrative, office support or similar role
- Experience maintaining accurate records and managing electronic and paper-based files
- Experience in a busy office environment using IT systems
- Experience working effectively with internal and external contacts
- An understanding of confidentiality, data protection and information handling requirements
- Good written and verbal communication skills
- Proficiency in Microsoft Office and similar software
- GCSE English and Maths at grade C or above or equivalent
- A full, valid driving licence and the ability to travel according to the needs of the role
Please note, this role is subject to a satisfactory Enhanced DBS check.
Other organisations may call this role Administrative Assistant, Office Administrator, Team Administrator, Business Support Administrator, Receptionist, or Clerical Officer.
Webrecruit and Shared Lives South West are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you want to join us as an Administrator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency
