Assistant Support Worker
LOCATION: Reading
SALARY: PAYE Rate - £12.79 + Holiday pay
DURATION: Temp to Perm
HOURS: Full-time - 40 Hours per week (Early: 8.00am – 4.30pm Late: 1pm -9.30pm)
Make a Difference Every Day We are looking for a motivated and compassionate Assistant Support Worker to join our Homelessness Services team. This is a rewarding opportunity to support vulnerable individuals in achieving positive life changes and moving towards more sustainable, independent lifestyles.
Working as part of a supportive team, you will help deliver high-quality, trauma-sensitive and psychologically informed support to people experiencing homelessness.
About the Role As an Assistant Support Worker, you will:
Support clients to attend housing and non-housing appointments
Assist with completing forms and applying for benefits
Deliver and support in-house programmes designed to achieve positive outcomes
Carry out client welfare checks
Assist with sourcing and facilitating planned move-on options
Maintain accurate case records and statistical information
Provide front-of-house reception support and general administrative duties
Accurately record client data using a web-based case management system
Work closely with external agencies including housing teams, benefits services, mental health teams, GPs, police, and drug & alcohol services
Support volunteers where appropriate
Ensure all work is carried out in line with safeguarding, health & safety, equality, and relevant legislation This is a varied role combining client support, administration, and team collaboration.
What We’re Looking For Essential:
A strong motivation to support vulnerable people to achieve positive life outcomes
Experience working in a busy environment and/or delivering excellent customer service
Good written and verbal communication skills
Ability to follow procedures and meet objectives
Strong attention to detail
Experience working effectively within a team
Good IT skills, including Microsoft Office
Commitment to ongoing professional development
Willingness to work within and promote a Christian ethos and values Desirable:
Experience in supported housing
Level 2 NVQ (or equivalent) in a related field
Knowledge of the benefits system
Understanding of safeguarding and health & safety Why Join Us?
Be part of a supportive and purpose-driven team
Ongoing training and professional development
Opportunity to make a meaningful difference in people’s lives
Varied and rewarding work where no two days are the same If you are empathetic, organised, and passionate about helping people move forward from homelessness, we would love to hear from you.
For more information on this role please contact Cali Webb on (phone number removed)
