Insurance Product Manager - Milton KeynesAbout The RoleSALARY: From £56,816 pa dependent on experienceLOCATION: Milton KeynesHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full time, PermanentCLOSING DATE: 12/02/26 We reserve the right to close the advert earlier If we receive a high volume of applications.We’re hiring for a Product Manager, focused on growing our Motor insurance portfolio with a broad range of insurance partners from traditional to Insuretech.This role will focus on developing our insurance propositions and channels, helping us grow insurance sales that keep customers within the Volkswagen Group ecosystem for accident repair and long‑term vehicle support.A key part of this role involves working closely with our insurance partners to develop future growth opportunities across new and emerging distribution channels. As insurance becomes increasingly embedded in the vehicle experience, this position offers a unique chance to influence how customers engage with Insurance products now and in the years ahead.If you’re passionate about delivering exceptional customer value, building strong partnerships, and helping define the next chapter of automotive insurance, we’d love to hear from you. What you’ll be doing:Contribute to strategic planning and help shape the long‑term roadmap for our financial services products.Manage and prioritise product backlogs in partnership with Product teams, ensuring smooth, on‑time delivery that meets customer needs and commercial objectives.Support the development and launch of new products and propositions across the business.Identify opportunities for innovation within the existing product portfolio and recommend enhancements that add value for customers.Act as a key link between the business and delivery teams, translating operational requirements into development work and supporting the seamless implementation of product changes.Work closely with the Digital & Direct team to conduct market analysis, customer research and insight studies that inform new product opportunities.Represent the voice of the customer by gathering input from customers, retailers, brands, internal teams and HQ, and translating this into actionable product concepts and commercial propositions.Act as a customer‑needs expert throughout the product development lifecycle, ensuring deliverables align with business goals, contractual obligations, and quality standards.Monitor customer and product performance metrics, identify risks or issues, and apply effective problem‑solving to mitigate impacts.Essential experience & skills:Ability to build and maintain strong, collaborative working relationships across a wide range of teams and partners.Strong analytical skills with the ability to interpret information, shape a clear product vision and lead its development.A customer‑focused approach, always seeking to deliver exceptional experiences and meaningful customer value.Skilled at bringing ideas to life through compelling storytelling that inspires and engages stakeholders and partners.Working knowledge of the automotive and financial services sectors, including products, sales channels, and the end‑to‑end customer journey.Significant experience in a digital and commercial environment, with a solid understanding of product development and digital delivery.Good commercial awareness and understanding of how to unlock the value in new ideas, including considerations of key assumptions, market potential, and cost or investment requirements.What’s in it for you?Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution.Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance.OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member.Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you.We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. About YouAbout UsWhy join VWFS UK?You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.
