This is an exciting opportunity to join the Facilities Team working on a well-equipped site with multiple buildings and outdoor areas. This person will play a hands-on role in maintaining the estate, supporting day-to-day operational needs, and ensuring that facilities are presented and maintained to the highest standards, with a specific focus on Health and Safety.
Working closely with the Head of Facilities and a wider Facilities and Grounds team of four, this person is responsible for carrying out a range of practical tasks and taking a lead role in Health and Safety requirements.
The postholder will respond to helpdesk requests across the site and will be expected to take a proactive, professional, and safety-conscious approach at all times.
This is a vital operational role for someone practical, reliable, and service-oriented, who enjoys working as part of a team and contributing flexibly to a busy and varied environment.
Key Responsibilities:
Facilities
Set up facilities by moving furniture and equipment to support operations and events.
Assist with the setup of internal and external events.
Move furniture and equipment for external lettings or room reconfigurations across the site.
Undertake general housekeeping duties including waste collection, basic cleaning, and furniture assembly.
Monitor helpdesk requests and respond in a timely and professional manner.
Maintenance & Repairs
Carry out general maintenance tasks and repairs as requested via the Facilities helpdesk, Head of Facilities, or senior management.
Complete planned preventative maintenance tasks in line with the estates schedule.
Contribute to the effective completion of allocated projects under the direction of the Head of Facilities.
Report damage or faults in furniture, equipment, or buildings promptly and work with the Facilities team to rectify issues.
Apply effective problem-solving skills to day-to-day tasks.
Maintain a courteous and helpful attitude with staff, contractors, and visitors at all times.
Health & Safety
Work with senior management to ensure appropriate Health and Safety policies and procedures are in place.
Schedule Health and Safety Committee meetings each term, setting agendas and inviting relevant stakeholders.
Report all Health and Safety issues, near misses, accidents, and hazards, ensuring investigation and resolution.
Ensure documentation is timely and accurate in compliance with legislative and statutory requirements.
Carry out manual handling tasks in accordance with training and safe practices.
Manage weekly fire alarm testing and coordinate regular fire and emergency drills.
Support the Grounds team where necessary, including leaf clearance, gritting, and outdoor tasks during adverse weather to ensure safe site access.
Manage the on-site swimming pool, including water testing, daily checks, and plant maintenance.
Person Specification
Essential
Strong communication and customer service skills, motivated by high standards.
Ability to work independently and collaboratively within a team.
Good decision-making, time management, and prioritisation skills.
Resourceful and flexible, with a practical approach to tasks.
Understanding of Health and Safety compliance requirements.
Ability to undertake physically demanding tasks as part of a manual workload.
Experience working under pressure and meeting deadlines.
General maintenance and repair skills.
Working knowledge of Microsoft Office, including Outlook, Excel, and Word.
Commitment to maintaining safe environments in all aspects of practice.
Desirable
Previous experience in a similar facilities or estates role.
Health and Safety certifications such as:
IOSH Working Safely
Manual Handling
First Aid at Work
Willingness to undertake further training in Health and Safety compliance and IT systems.
Additional Information:
Salary c£38k (reduced if living on site)
Car driver is essential as no public transport links
25 days paid holiday per year plus Bank Holidays and a Christmas closure period.
Onsite accommodation provided 2 or 3 bedroom apartment.
Generous contributory pension scheme
Refreshments and lunch provided during term time
Cycle to work scheme for staff members
Parking for staff members is provided onsite
