Overview
Are you a strong delivery leader ready to take ownership of complex, high value projects? At Expleo UK, we are looking for an Account Delivery Lead who thrives on driving delivery excellence, leading teams, delighting clients, and ensuring operational performance across quality, cost, delivery, and people. If you love creating impact and shaping the success of an entire business unit, this opportunity is for you.
Responsibilities
As the Account Delivery Lead, you will be responsible for driving end‑to‑end project delivery excellence and ensuring strong operational performance across the business unit.
Lead and coordinate all projects from initiation to closure, ensuring full adherence to contractual commitments
Drive delivery and quality performance, including achievement of RFT, OQD, OTD, and CSAT targets
Maximise project profitability by optimising productivity, resource allocation, and offshore utilisation
Serve as the primary customer interface at both local and project levels, strengthening long‑term partnerships
Support business development activities, including bids, quotations, extensions, and capability proposals
Ensure effective financial governance, including Project Finance Reviews, risk management, and cash control
Oversee resource planning, utilisation, workforce forecasting, and collaboration with recruitment teams
Provide performance and line management for employees within the business unit
Work alongside Chief Engineers to support capability development, Personal Development Reviews, and technical excellence
Qualifications
Bachelor's Degree in Engineering, Business, Project Management or related field
Professional certifications such as APM, Prince2, PMP or equivalent are beneficial but not essential
Essential skills
You don't need to meet every requirement-if you have strong delivery leadership and client management experience, we'd love to hear from you.
Proven ability to manage delivery performance and project financials
Excellent client management and communication skills
Solid understanding of project governance, risk management, and quality frameworks
Ability to balance strategic oversight with hands‑on delivery control
Desired skills
Exposure to engineering, digital, or technology-led programmes
Knowledge of utilisation, margin optimisation, or operational performance metrics
Experience
Strong experience leading complex engineering or technology projects end‑to‑end
Experience managing project teams, developing people, and supporting capability growth
Experience working within consultancy or multi-project delivery environments
Experience working with offshore teams or multi-location delivery models
Benefits
Collaborative working environment - we stand shoulder to shoulder with our clients and our peers through good times and challenges
We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
Competitive company benefits
Always working as one team, our people are not afraid to think big and challenge the status quo
As a Disability Confident Committed Employer we have committed to:
Ensure our recruitment process is inclusive and accessible
Communicating and promoting vacancies
Offering an interview to disabled people who meet the minimum criteria for the job
Anticipating and providing reasonable adjustments as required
Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people"We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age".
We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive
