About the Role
We’re looking for a hands-on IT System Administrator to support users at a local European site while working closely with a central IT function. You’ll be the go-to person for day-to-day IT support, keeping systems running smoothly and ensuring a great user experience.
This is a great role for someone who enjoys variety, ownership, and being the local IT expert-without the pressure of people management.
What You’ll Be Doing
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Provide first-line, on-site IT support for hardware, software, and network issues
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Resolve incidents locally and escalate complex issues to central IT
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Act as the main IT contact for local users
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Install, maintain, and manage end-user devices and peripherals
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Coordinate repairs and vendors; maintain IT asset inventory
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Monitor local network components and support basic patching/cabling
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Manage user accounts and access rights (Active Directory)
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Implement local IT security standards and handle security incidents
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Support IT rollouts, upgrades, and continuous service improvements
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Collaboration with central IT team on VPN and WAN issues (read only)
What We’re Looking For
Essential
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IT-related qualification or equivalent hands-on experience
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Strong knowledge of Windows client environments
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Experience with Active Directory
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Basic understanding of networks and Windows Server environments
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Confidence supporting printer hardware and peripherals
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Good communication skills in English
Nice to Have
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Experience working in an international or multi-site environment
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Knowledge of IT security best practices
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Additional European language skills
