At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
So, what are you waiting for? Join a community that cares about you!
More about your role
As Asset Engagement Lead, you will support the delivery of the decarbonisation planned investment works within our communities. You will coordinate the delivery of internal and external stakeholder engagement on site to ensure that projects run smoothly. This role will support the Decarbonisation Manager for the North ensuring that residents are prepared for decarbonisation works through engagement sessions, pre-work property visits and liaising with social workers and other third parties where required. As a key member of the team, you will play a lead role in the transformation of your service, supporting system and data transformation to improve the value for money of our current decarbonisation investment programme.
You will visit sites and validate both customer and asset data for customers involved in the planned works programme, working closely with the Community Housing Managers to identify and provide support to these customers.
Develop and maintain a library of key template documents for consistent use across Assets & Investments, plan and deliver engagement days to inform residents about upcoming decarbonisation investment works, arrange and deliver involved customer consultation and service development, contribute to the budgeting and financial planning process, ensuring the optimisation of work packages, support customers during the planned investment works, work closely with contractors and other external stakeholders to ensure a smooth delivery onsite.
Work collaboratively with internal and external stakeholders to reduce no access. When needed arrange and administer Section 20 consultation processes for qualifying procurement processes/works for leasehold owners in the Group's stock
You will be required to travel to customer sites, therefore a driving license is essential for this role.
For a full list of duties please download the attached Job Profile
More About you
We are looking for a well organised, customer focused professional with an excellent track record of significantly increasing the customers journey and experience in Places for People within our decarbonisation/ investment works programmes.
With outstanding communication, relationship-building and influencing skills; competent in building customer relationships which inspire confidence and loyalty.
A highly efficient individual with extensive experience to be able to adapt well to new environments and learn new processes quickly.
Strong ability to multi-task and prioritise workload if you're seeking a new challenge this could be the role for you.
Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- Competitive salary, with a salary review yearly
- Pension with matched contributions up to 7%
- Excellent holiday package – 35 days annual leave with the option to buy or sell leave
- Cashback plan for healthcare costs – up to £500 saving per year
- A bonus scheme for all colleagues at 2%
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more.
