Sales Administrator
Basildon, Essex
£24,480 + Monthly Bonus
Monday-Friday, 9am-5pm (flexible)
25 days holiday + bank holidays, on‑site parking, pension scheme
We are partnering with a reputable supplier based in Basildon who are seeking a proactive and motivated Sales Administrator to join their growing team. In this role, you will play a key part in managing customer enquiries, processing orders accurately, and ensuring the smooth coordination of sales and installation activities. You will be central to delivering exceptional customer service while supporting internal teams and maintaining efficient administrative processes.
Key Responsibilities:
Process all sales orders accurately and promptly through the internal system
Coordinate equipment arrangements, installations, and supplier appointments
Track and manage the progress of sales orders to ensure timely completion
Follow up weekly on quotations with both customers and internal teams
Maintain and update ERP systems to ensure accurate and up to date customer information
Support the projects team with quotations, progress updates, and equipment ordering
Communicate effectively with customers, vendors, and colleagues to resolve queries
Manage B2B software used for tender quotations
Lead on social media activity across all platforms with daily engagement
Assist with portal management for the wider team
Provide support to the rentals department when needed
Escalate complex issues to management or relevant departments
Ensure compliance with company procedures, processes, and quality standards
Attend site visits as required
Represent the company at association events when necessaryAbout You:
Experience using NetSuite is desirable
Strong IT proficiency, including MS Office and Excel
Previous experience in a sales support or administrative role
Excellent written and verbal communication skills
Highly organised with the ability to multitask effectively
Familiarity with Canva is beneficial
Able to work independently, follow established processes, and complete tasks accurately
Capable of working under pressure while maintaining a positive, customer focused attitude
Strong problem solving ability and a commitment to excellent service
A collaborative and positive team playerOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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