Customer Care Operative Required – Defect Repairs- Mostly A1 & M1 Corridor – Up to £45K + Van + Package
Invision are currently representing a leading Construction company who are recruiting for a Customer Care Operative to carry out warranty repairs on new build properties across the M1 & A1 Corridor.
Key Duties:
-
Liaising directly with the aftercare / customer service teams in relation to defects that require immediate repairs and response.
-
Experienced in repairing defects, which includes (but not limited to): carpentry work, doors, kitchens, plumbing and pipework, wall and floor tiling and all concrete repair work and minor roof repairs
-
Carrying out repairs of defects within occupied buildings and live environments.
-
Liaising with the Customer service teams, updating them on progress of works carried out.
-
Carrying out repairs of defective work with the high possible regards to health and safety, ensuring compliance to health and safety at all times.
-
Ensure works are completed as soon as possible on the first visit, if this is not possible then liaise with the customer service teams in order to draft in a specialist if required.
-
Communicating with client representatives in a polite and professional manner.
-
Upholding the image of the company maintaining a professional and smart appearance at all times.
Key Requirements:
-
Minimum 3 years’ experience.
-
Working for a national housebuilder / developer would be advantageous
-
Professional etiquette and appearance.
-
Happy to travel into London
What is in it for you?
-
A basic Salary up to £45,000
-
All travel fully paid for via Company Fuel Card / allowance
-
Company Vehicle & Tools Provided
-
Contributory Pension Scheme.
-
Private Healthcare Plan.
-
Performance Related Bonus starting at 4% of basic salary.
-
Life Cover Scheme
-
25 Days annual leave per year