Chadderton | Transport & Engineering Industry
VTA Recruitment are delighted to be working with a well-established, family-owned transport and engineering business with a strong reputation built over decades. The company operates from two busy depots in Oldham and Peterlee, supporting a wide-ranging customer base across the Northwest and Northeast.
Known for their reliability, high standards, and long-standing customer relationships, the business continues to grow year on year. They pride themselves on a people-first culture, offering stability, support, and long-term career opportunities for their staff.
The Role
Joining a friendly and experienced team, the Service Administrator will be a central part of daily operations. You’ll be responsible for coordinating a team of mobile service technicians and workshop engineers, ensuring maintenance, servicing, and breakdown work is delivered efficiently and to a high standard.
This is a varied and fast-paced role where organisation, communication, and industry knowledge are key.
Key Responsibilities
Managing customer enquiries via phone and email, providing a professional and helpful service
Scheduling vehicles for MOTs, servicing, and repairs
Allocating engineers to customer sites for maintenance and breakdowns across the region
Monitoring job progress and escalating issues where necessary
Producing service reports, logs, and quality check documentation
Coordinating workshop repairs and updating internal systems
Liaising with customers to confirm bookings, costs, and work completed
About You
Previous experience within the transport, vehicle, or engineering sector
Highly organised with a methodical approach to workload management
Confident communicator with strong customer service skills
IT literate and comfortable learning bespoke systems
Able to remain calm and efficient in a busy, reactive environment
What’s On Offer
£27,000 – £29,000 depending on experience
Monday to Friday, 08:30 – 17:00 (hours confirmed at interview)
25 days annual leave + Bank Holidays
Opportunity to join a stable, growing company with a supportive, family-run culture
This role would suit someone looking to build a long-term career within a respected business where your contribution genuinely matters.
If you’re an experienced Service Administrator/Controller looking for stability, variety, and the chance to grow with a respected company, we’d love to hear from you
