Are you a professional who enjoys solving problems and helping people?
TIV in Ashford is looking for a new person to join our team. This is a stable, permanent role for someone who wants to build a career in a high-end environment.
The Role
You will be the main point of contact for our executive clients. This is not a typical call centre job. You will manage high-level accounts and ensure their experience is perfect.
Key Responsibilities:
- Answer incoming calls from executive-level clients.
- Resolve complex delivery and logistics queries.
- Provide clear and professional updates on orders.
- Work closely with the warehouse team to track shipments.
Schedule and Pay
- Salary: £30,000 per year.
- Type: Permanent, full-time contract.
- Hours: Monday to Friday, 9:00 AM – 5:00 PM.
- Location: Ashford (Office-based).
About You
We are looking for a candidate who is calm under pressure and has excellent communication skills.
- You have experience in customer service or office administration.
- You can speak clearly and professionally to business leaders.
- You are organized and good at solving puzzles to find the best solution for the client.
- You enjoy working in a fast-paced environment
