Our client is a long‑established, family‑run business with a strong network of branches across the South and East of England. Supplying machinery and services to the agricultural, construction and professional ground‑care sectors, they are now seeking a Branch Administrator/ PA to join their team at their Framlingham team in Suffolk.
Length of contract: Maternity Cover – 12 months
On Offer:
- Start date: March 2026
- Working Hours: 35 hours per week – 8am to 4pm Monday to Friday (1-hour unpaid lunch)
- Competitive salary – dependent on skills and experience.
- 32 days holiday (inc bank holidays)
- Workplace pension / Life assurance (2 x salary) Country store staff discount / Company sick pay scheme / Flu jabs and employee referral scheme.
Main Purpose of the Role:
Reporting directly to the Branch & Sales Manager, you will be responsible for providing a first class administrative service within the branch in addition to maintaining effective and accurate communications between customers and members of staff. You will be working as a Personal Assistant to the Branch Manager however you must be prepared to assist other departments in the branch as required.
Duties and Responsibilities for the Branch Administrator/ PA:
- Act as Personal Assistant to the Branch and Sales Manager
- Manage incoming calls and maintain the branch switchboard
- Serve as a first point of contact for customer enquiries
- Provide administrative support across departments as needed
- Prepare sales quotations and issue invoices and delivery tickets
- Carry out daily cashiering duties and liaise with Head Office
- Maintain accurate records and ensure data is kept up to date
- Update the sales database regularly
- Support the sales team during events and trade shows
- Conduct monthly stock checks on domestic items
- Ensure timely and clear communication across the team
- Consistently deliver professional and customer-focused service
To Be Considered:
- Strong communication skills and a professional telephone manner
- Confidence in dealing with people at all levels
- Discreet and trustworthy when handling confidential information
- Excellent organisational skills with the ability to multitask
- High level of accuracy with both written communication and numerical data
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Self-motivated, approachable, and a team player
- Ability to use initiative and adapt in a fast-paced environment
- Well-presented and detail-oriented
For full details, contact Willis Global – Experts in Recruiting
