Broking Support Administrator x 2
Cheltenham
Salary c. £30k
Both roles are replacements for current team members who are progressing into Account Handler/Junior Broker roles.
Love detail? Thrive on process? Want a real route into broking? This is your role.
If you want more than “just a support role” - and you’re serious about building acareer in commercial insurance - this is where it starts.
Our Brokers are the heartbeat of our business - and as Broking Support, you’ll be the engine that keeps everything moving. You’ll work side-by-side with expert Brokers, helping deliver standout service while building the skills you need to step into an Account Handler or Junior Broker role.
This is a fast-paced, process-driven role with just enough client exposure to keep things interesting - perfect for someone who loves getting things right and wants a clear career path in insurance.
What You’ll Be Doing
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Running quotes through open-market portals
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Capturing risk details and producing sharp quotation reports
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Chasing insurers for terms and renewals
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Using Acturis to create policies, raise invoices, and process acceptances
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Handling MTAs like a pro
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Preparing policy packs, cover notes and confirmations
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Creating key docs (No Claims, NDAs, “To Whom It May Concern” letters)
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Keeping data clean, accurate, and compliant
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Jumping into team projects when needed
Must-Haves
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Experience using Acturis
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Some insurance knowledge already under your belt
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Razor-sharp attention to detail
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Strong organisation and time-management skills
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Happy juggling tasks in a busy environment
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A collaborative, team-first mindset
Nice-to-Haves
Why You’ll Love It Here
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30+ days off, including your birthday
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Hybrid working
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Office closed over Christmas (no annual leave needed!)
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5% employer pension contribution
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Laptop, iPhone & full tech setup
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Monthly allowance for wellness, travel, tech & food
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Private medical insurance (add family if you want)
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Paid volunteering days (up to 10 per year)
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Full insurance training + support to achieve Cert CII
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A genuine, mapped-out route into broking
Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.
We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion
