Do you thrive in customer‑facing roles? Are you energetic, approachable, and confident with a positive, can‑do mindset? If so, we’re recruiting on behalf of our client for an exciting opportunity within their Catering and Events team.
We are an agency acting on behalf of our client, who operates a wide range of venues and delivers high‑quality catering and event services. They aim to provide exceptional, affordable food and outstanding service to all guests and visitors.
In this position, you will play a key role in the setup, service, and coordination of catered events. Working closely with the Events and Catering Duty Supervisor, you’ll help ensure every event runs seamlessly — from preparing food and beverage setups to delivering excellent customer service and maintaining high operational standards. You will also assist with guiding agency staff and junior team members during service.
This is a full‑time permanent role, averaging 37 hours per week across 5 days, including evening and weekend shifts. While you will mainly be based at one primary site, flexibility is essential, as you may be required to support additional venues when needed.
If you’re ready to take the next step in your hospitality career and enjoy working in a fast‑paced, hands‑on environment, this could be the ideal opportunity. Our client offers a competitive salary package, strong benefits, and opportunities for professional growth.
Key Responsibilities
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Deliver high‑quality hospitality and catering services across a range of events
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Ensure all catering deliveries, setups, and clear‑downs are completed within agreed timeframes
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Maintain accurate records of catering consumption and report to the Duty Supervisor
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Brief and support agency staff and team members to ensure smooth, professional service
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Report any issues or service delays promptly to the Duty Supervisor
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Maintain excellent hygiene and safety standards, including correct waste disposal
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Provide friendly, helpful communication to organisers and guests
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Contribute ideas and feedback to help improve customer experience and service delivery
Essential Skills & Experience
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Basic Food Hygiene Certificate
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Previous experience in a catering or hospitality environment
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Experience supervising staff during events, functions, or small dinners
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Strong awareness of health and safety practices
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A genuine passion for customer service and the ability to work well with people at all levels
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Professional, well‑presented, and confident in a guest‑facing role