Customer Service Administrator
Job Location: Poole, Dorset
Job Type: Initial 6-month Contract
Salary: £13.33 – £14.35 per hour / £26,000 - £28,000 per annum, depending on experience
Hours: 37.5 hours per week, Monday – Thursday 8.00am - 4.45pm & Friday 8.00am - 12.30pm
We have a new opening for a specialist engineering company for a Customer Service Administrator to join their team based in Poole on an initial 6-month contract.
Working within a small customer service team you will be;
- Answering incoming calls and directing enquiries
- Quoting parts for external customers
- Resolving queries customers
- Updating customers on order status & despatch dates
- Raising production paperwork for orders
- Raising picking lists for the warehouse
- Any other administration to support the sales team
The successful applicant will possess;
- Proven experience in a customer service / order processing role
- A confident telephone manner
- PC literate with experience of using Excel, word and CRM / ERP systems
For more information on this position, company or to apply for this role, please either contact our recruitment team on (phone number removed) or send your CV
Those who have the right skills and experience, our aim is that you will hear back from us within 24 hours but due to the high number of applications we are receiving at present, we are unable to respond to every application individually so If you do not hear from us within 3 days, please assume that your application at this stage has not been successful. As new positions arise, we will review any applications already made to us and may contact you about other suitable roles.
Resource Recruitment is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally. It is the policy of the Company to take all reasonable steps to ensure that each applicant is assessed only in accordance on the basis of their qualifications, skills and abilities to perform the relevant duties without prejudice in regards to background, religion, ethnicity, age, sexual orientation, disability or gender.
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