We are currently recruiting for a Receptionist/Ops Assistant to support the day-to-day running of our office in Wokingham. You will be the first point of contact for visitors and colleagues, helping to create a welcoming, professional environment while supporting office operations, events, and general administration.
Full training will be provided, along with clear career progression, making this a great stepping stone into an operations or facilities career.
Key Responsibilities
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Manage reception duties, including welcoming visitors, signing guests in, and handling general enquiries in person, over the phone & via email.
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Support meeting room bookings and ensure rooms are prepared and presentable
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Assist with the coordination of internal meetings, team events, and occasional client events
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Support room set-up, catering arrangements, and post-event clear-down
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Assist with raising purchase orders for office supplies and equipment
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Monitor stock levels and help ensure supplies are ordered on time
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Use office systems such as Microsoft 365, room booking tools, and internal platforms
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Provide basic IT support (e.g. logging issues, helping with simple set-ups) and escalate when needed
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Assist with keeping the office safe and compliant with health & safety standards
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Report maintenance issues or hazards to the relevant teams or suppliers
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Support fire drills, first aid arrangements, and health & safety documentation
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Help coordinate visits from suppliers, contractors, and building management
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Assist with deliveries, onsite works, and scheduled maintenance
Skills & Experience
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Confident, friendly, and personable with a customer-focused approach
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Strong communication skills, both written and verbal
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Organised with good attention to detail
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Comfortable using computers and learning new systems (e.g. Microsoft Outlook, Word, Excel)
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Able to manage multiple tasks and priorities in a busy office environment
Why join us?
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A supportive team environment with training and development provided
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Great opportunity to build a long-term career in operations
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Varied role with exposure to multiple areas of the business
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Modern office environment in Wokingham