MTrecs new career opportunity
Our client are specialists in their industry sector, they are looking to recruit a Sales and Purchasing Administrator on a permanent basis.
The Job you’ll do
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Operating as a key point of contact for all matters specific to customer quotations, orders and deliveries.
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Raising quotations and orders for products correctly, and in a timely fashion for our trade customers.
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Ensuring customer purchase orders match the processed order.
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Monitoring orders through to delivery to ensure expected delivery dates are met, or customers are advised if there is an issue.
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Invoicing all completed orders in a timely fashion.
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Maintaining and updating sales and customer records.
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Providing internal phone-based customer support which may include some technical support on our products.
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Deal with any challenging customer needs or complaints as they arise, and resolve or escalate as necessary.
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Identifying any new product opportunities to add to the existing product offer.
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Upselling where possible.
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Pro-actively generating new business.
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Collaborate with the external sales team with regards to orders and customer accounts.
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Communicate and collaborate with all areas of the business.
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Working with Production and Logistics team to communicate with our clients with delivery dates and times.
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To carry out purchasing activities for the effective sourcing and supply of required materials, hire services and other support services.
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Prepare purchase orders in line with final negotiations with selected approved suppliers, and in line with organisational targets and requirements.
About You
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Be able to demonstrate, with examples, experience in the above listed duties and responsibilities.
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Experience with a similar product/industry/market sector would be advantageous.
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Be able to demonstrate the ability to multi-task while maintaining attention to detail.
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Be able to work under pressure with changing priorities to suit customer needs.
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Excellent customer service skills in all forms of communication.
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Be able to build and maintain strong, long-lasting customer relationships.
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Be able to work confidently with technical information relating to our products.
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Be confident and competent using computers and systems such as Microsoft Word & Excel.
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Sage 200 experience would be an advantage.
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Critical thinker with problem-solving skills.
The Rewards and the Benefits
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This role reports directly to the Purchasing and Sales Office Manager.
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Hours of work are Monday – Thursday 8:15am – 4.30pm, Friday 8:15am – 3:00pm.
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45 minute lunch break.
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28 days annual leave, with 3 days being reserved for the period between Christmas and New Year
