Customer Service Representative
Sector: Manufacturing
Contract Type: Temporary, 3 months +
Working Pattern: Full Time
We are recruiting on behalf of a manufacturing client who is seeking a Customer Service Representative to join their busy and customer-focused team. This role is ideal for someone who enjoys working in a fast-paced environment and delivering a high standard of service.
The Role
You will support the day-to-day operations of the customer service function, acting as a key point of contact for customers and working closely with internal teams to ensure orders, payments, and customer data are managed accurately.
Key Responsibilities
Manage customer orders from set-up through to confirmation, ensuring correct pricing, documentation, and payment status
Chase missing information, proforma payments, and blocked orders to minimise delays
Maintain and update customer master data, including consignee and logistics information
Communicate proactively with customers regarding order status, quotations, and delivery date changes
Complete order checks for key accounts to ensure accuracy and service quality
Log and resolve after-sales queries, including processing credits where required
Support supplier and internal documentation processes, including questionnaires
About You
Previous experience in a customer service role, ideally within manufacturing or a similar environment
Strong communication skills, both written and verbal
Highly organised with the ability to manage multiple priorities
Proactive, adaptable, and keen to learn
A positive team player with a customer-focused approach
What's On Offer
Full-time temporary position within a supportive and professional team
Exposure to a well-established manufacturing environment
A collaborative workplace where contributions are valued
If you're looking for a varied customer service role where accuracy, communication, and teamwork are key, we'd love to hear from you.
Apply today to take the next step in your customer service career.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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