Property Administrator
Location : Kettering
Salary : £25k
Hours : Monday - Friday (Apply online only) ( 1 in 3 Sat (Apply online only) )
The successful candidate will be expected to provide administrative support as part of the property services team in order to meet published service standards.
Responsibilities:
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1st line telephone support for tenants raising maintenance issues
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Co-ordination of job diagnostics and contractor attendance
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Management of tenant and landlord communications
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Updating job records and tenant history on their bespoke property services software systems
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Assisting with the administration of job sheets, job sign off and contractor invoice requests and tenant billing
Qualifications and Experience:
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Basic knowledge of common maintenance issues and resolutions
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Excellent written communication skills
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Confident telephone manner
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Commitment to deliver good customer service
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Ability to deal with customers and contractors
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Good planning, organisational skills and attention to detail
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The ability to work with minimal of supervision
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Ability to prioritise workload and tasks
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Confident user of Email, Microsoft Word and Excel
Pay up to £25,000.00 per year depending on experience
