Anderson Knight is recruiting an Insurance Inspection Administrator on behalf of our client, a well-established facilities management business based in Glasgow.
This role is responsible for coordinating insurance inspections across a large retail estate, acting as the central point of contact between contractors, stores, inspectors and internal teams to ensure inspections and any resulting remedial works are managed efficiently and accurately.
Location: Glasgow
Salary: £24,969
Hours: 37.5 hours per week, Monday to Friday (8:00am–4:00pm or 9:00am–5:00pm)
Key Responsibilities:
• Act as the main point of contact for contractors, the customer, operations teams and Head Office functions.
• Manage all communication with subcontractors required for joint insurance inspection visits.
• Coordinate and manage the daily insurance inspection schedule, highlighting risks or challenges in advance.
• Liaise with subcontractors to confirm dates and times for joint visits.
• Act as the first point of contact for all inspection-related issues, resolving problems quickly and efficiently.
• Own and manage escalated issues from operations, the Helpdesk and the customer.
• Maintain regular communication with field teams, contractors and the customer.
• Liaise with the internal Asset and PPM team to raise planned maintenance jobs following inspections.
• Log and report all defects and plant not available (PNA) identified during inspections.
• Produce daily reports on inspection activity, defects and PNAs for the line manager.
• Ensure full understanding and correct use of internal systems and processes.
Key Attributes and Skills:
• Previous experience working with a Helpdesk or similar support function.
• Familiarity with customer contracts within a facilities management environment.
• Strong administrative and organisational skills with excellent attention to detail.
• Ability to extract, collate and present performance data.
• Effective written and verbal communication skills.
• Ability to work under pressure and manage competing priorities.
• Proven ability to build strong working relationships with colleagues and external partners.
• Willingness to work flexibly when required.
• PC literate with good working knowledge of Microsoft Office.
Benefits
• 33 days paid holiday (including bank holidays).
• Free on-site parking.
• Work from home 1 day per week.
• Subsidised canteen and vending facilities.
• Pension scheme (up to 5% matched contribution).
• Company-funded Healthshield cash plan.
• Discounts and cashback across major retailers including Costco, IKEA, Apple, Argos, Currys and more.
To apply for this excellent opportunity, please forward your CV in complete confidence
