Overview
The Sales and Warehouse Administrator is responsible for supporting daily sales operations while ensuring efficient warehouse coordination. This role acts as a key link between the sales team, warehouse staff, and customers—managing orders, inventory documentation, and administrative tasks to maintain smooth operational workflows.
Key Responsibilities
Sales Administration
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Process customer orders, quotations, and invoices accurately and in a timely manner.
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Maintain and update customer records, pricing, and product information.
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Coordinate with the sales team to track open orders, backorders, and delivery schedules.
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Respond to customer inquiries regarding product availability, order status, and delivery timelines.
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Support sales campaigns, promotions, and forecasting activities.
Warehouse Coordination
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Liaise between the warehouse and sales team to ensure efficient and accurate order fulfilment.
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Create and manage pick lists, packing slips, and shipping documentation.
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Taking in deliveries and arranging pallets and other consignments to be sent out.
General Administration
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Maintain organised records of purchase orders, delivery notes, and stock movements.
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Assist in implementing process improvements across sales and warehouse operations.
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Support management with ad hoc reports and administrative tasks as needed.
Qualifications & Skills
Required
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Proven experience in sales administration, warehouse coordination, or a similar administrative role.
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Excellent organisational skills and attention to detail.
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Strong written and verbal communication skills.
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Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
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Ability to multitask and prioritise in a fast-paced environment.
Preferred
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Experience in logistics, distribution, manufacturing, or retail sectors.
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Basic understanding of sales processes and supply chain operations.
Personal Attributes
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Proactive and solution-oriented.
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Strong sense of responsibility and accuracy.
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Able to work independently and collaboratively.
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Customer-focused mindset.
Working Conditions
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Office-based role with regular interaction with warehouse staff.
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May require occasional physical presence in the warehouse for coordination or inventory checks.
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Working hours 8:30am – 5:30pm, finishing at 4.30pm on a Friday
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Permanent full-time position
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£25,000 - £27,000 per annum depending on experience
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20 days holiday plus 8 bank holidays
