Salary from £33,308 + Operational Incentive Scheme
41.25 hours work pattern over 7 days - including standby/callout rota
Based at Felnex, Leeds Depot
Start Date – 16th March 2026
Step into a role that powers everyday life
We have multiple exciting opportunities to join us as a Gas Operative (GO). You will play a huge part in ensuring the areas in our network have hot water and heating throughout the year providing a customer first focused approach. We offer full training and qualifications in this role and throughout your career at Northern Gas Networks (NGN).
Our Gas Operatives are at the heart of NGN, making a real difference to the lives of our customers and communities by helping keep homes warm and safe. This role is ideal for hardworking, committed individuals who are flexible and ready to work early mornings and evenings (rotas provided in advance). You will be working outdoors in all weather conditions, so resilience and a positive attitude are key.
A full UK driving licence is a requirement for this role
In this role you will
Carry out mains and service replacement work, repairs to public-reported gas escapes, and other gas distribution tasks
Support the Team Leader with excavation, pipe laying, jointing, connection, and repair activities to maintain network integrity
Operate mobile plant and mechanical equipment safely and competently (e.g. mini excavators, pneumatic tools), following training and maintenance procedures
Work in full compliance with HSE legislation, company standards, and codes of practice
Communicate effectively with colleagues, customers, and members of the public to support safe and efficient operations
Perform driving duties, including transporting materials and equipment as required
Maintain a professional and customer-focused approach in all aspects of the role, contributing to a positive experience for those we serve
We are looking for
A self-starter who values safety and consistently delivers excellent customer service
Willing to work variable shift patterns and participate in out-of-hours standby rotas
Physically fit and comfortable working outdoors in all weather conditions
A team player with a positive, can-do attitude and strong communication skills
Comfortable engaging with customers to understand and meet their needs
Reliable and committed to maintaining high standards in all aspects of the role
Why join NGN?
Salary from £33,308 per annum
Operational Incentive Scheme
25 days of annual leave, plus recognised bank holidays and 2 additional half-days over the Christmas period
Occupational sick pay available after the first 2 calendar days of statutory sick pay
Generous stakeholder pension scheme, doubling your contribution, up to 10%
Flexible benefits and salary sacrifice options, including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a Virtual GP service
Family-friendly policies, including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more
About NGN
We deliver gas to 2.7 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values – Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy, shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women’s/Ethnic Minority/Parents & Carers/ DisABILITY) to ensure we reflect and uplift the communities we serve.
Next Steps – Simply click ‘Apply’ and upload your CV, making sure to highlight how your skills and experience align with the role. We aim to contact all applicants within one week of the closing date, with interviews expected to take place end of January. If you require any adjustments during the recruitment process, please contact our Recruitment Team at
