Senior Programme Officer - Strand, London, WC2R 2LSAbout usKing’s Arts & Humanities is distinctive in representing exceptional strength in both the longer established disciplines (such as Philosophy, Classics, Theology, English, History, Languages, and Music) and world-leading quality in more recently established fields (such as Digital Humanities, Film, Interdisciplinary Liberal Arts, and Culture, Media and Creative Industries). The Faculty is organised into three Clusters, each of which has dedicated professional services teams. This role will be based in the Arts Cluster and will support the Department of Digital Humanities. Our students come from all over the world from many different backgrounds, attracted by our reputation for and dedication to excellent teaching, by the work we do to create a dynamic and inclusive community, and by the opportunity to study right in the heart of London, a global and multilingual city where we experience languages and cultures in action every day. About the roleWe are looking for a Senior Programme Officer to join our Professional Services team, working within the Faculty of Arts and Humanities at one of the most prestigious universities in the UK. The roles offer an exciting opportunity to anyone who is interested in providing high quality comprehensive support for undergraduate, postgraduate and distance learning programmes. The Digital Humanities department has well established undergraduate and postgraduate programmes aswell as online and transnational provision . You will act as the first point of contact for all students, academic staff and key external contacts, providing a professional, supportive, responsive and personable service. The role supports processes within our main workstreams of Assessment and Award, Programme Planning and Delivery and Student Communications and Knowledge. You will ensure accurate and timely record management across multiple systems across the whole academic cycle. This would be an ideal role for anyone with a passion for supporting the delivery of excellent education from the heart of London. This is a full time role, and you will be offered a fixed term contract until 31st December 2026.About youTo be successful in this role, we are looking for candidates to have the following skills and experience: Essential criteriaExcellent written and oral communication skills including the ability to draft document and correspondence, with excellent working knowledge of Microsoft Word, Excel, Teams, PowerPoint, and OutlookExcellent organisational / time management skills and with a customer-oriented approach. Ability to work with a broad range of stakeholders in a professional and assured manner.Comfortable with adapting to change, driving own professional development.Previous relevant experience of working in HE.Ability to build positive working relationships with team members, collaborating effectively to get things done and a commitment to personal accountability and continuous improvement.Methodical, detail oriented and flexible in approach to work, maintaining a high level of accuracyDesirable criteriaExperience supporting online/distance learning coursesExperience in the use of databases, student records systems (such as SITS) and website content management systemsPrior experience of working in a customer facing environmentExperience of using virtual learning environmentsDownloading a copy of our Job DescriptionFull details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply Now”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.
