Insights Coordinator - United Kingdom, London officeOur Mission'To create the finest retail experiences.'Our Purpose'Making the extraordinary possible'McArthurGlen Group, Europe's leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 23 designer outlets in 8 countries.We're looking for an enthusiastic and detail-oriented Insight Coordinator to join the McArthurGlen Group on a 12-month fixed-term contract. This is a fantastic opportunity to gain hands-on experience in consumer insight and market research within the dynamic European retail sector.You'll play a key role in supporting the Insight Team by coordinating our consumer insight and market research programmes. Working closely with the Insight Manager and collaborating across marketing and centre teams, you'll help us better understand our customers and their evolving behaviours.What you'll be doing... Coordinate the planning and delivery of our centre insight programme. Support the execution of key research projects, ensuring timelines and budgets are met. Support with the coordination of day-to-day operations across key business trackers, including the customer feedback programme (How Was Your Day), footfall benchmarking, customer origin trackers, and brand tracking. Maintain and monitor the insight budget, including forecasting and raising POs. Track and report on consumer and market trends to inform marketing strategies. Gather and share key project inputs (e.g., sales data, brand lists, geo-definitions) with internal teams and external partners. Assist in report writing and provide actionable insights and recommendations. Respond to ad hoc research requests and support new project development. Present findings clearly using Excel and PowerPoint. Help organise insight meetings and coordinate European travel logistics. Why McArthurGlen? Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 15%. Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Access special discounts at our Designer Outlets. Flexible Working: Hybrid working options where possible to accommodate your needs. International Exposure: Work with colleagues across eight countries within a global organisation. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities. Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference. Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. To be successful you'll bring... Degree-level education or equivalent experience. Strong communication and presentation skills. Excellent organisational and project management abilities. A keen interest in consumer insight, market research, and retail. Proficiency in Microsoft Excel and PowerPoint. High attention to detail and accuracy. Ability to work collaboratively and meet deadlines in a fast-paced environment. What to expect...• We commit to replying to all applications, feel free to get in touch if you'd like an update• You will have a main point of contact within our Talent team• We're a collaborative business: it's important for you to meet as many people as you can during the recruitment process.We're also aware that your time is precious, so aim to keep to a two-stage process wherever we canBe part of something extraordinary...At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible.95% of colleagues believe we treat each other with dignity and respect regardless of their personal identities.Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future.Our Success Framework
