Company descriptionLocation: Cardiff (hybrid working 3 office days per week)Employment Type: Permanent, full timeAdditional Benefits: Annual BonusThink the AA is just about roadside assistance? Think again.For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Product Owner means you'll play a crucial role in our success and be part of this exciting motoring journey.Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change.#LI-HybridThis is the jobWe’re looking for a technically leaning Product Owner to join our Digital team and help shape the future of the AA Driving School’s digital products. This role is ideal for someone who enjoys working at pace, thrives in collaborative environments, and is motivated by delivering meaningful customer and commercial outcomes.You’ll work closely with a Senior Product Owner and cross-functional delivery teams to evolve and optimise digital journeys across web, app and internal systems. Acting as the bridge between business stakeholders and technical teams, you’ll ensure priorities are clear, value-driven and customer-centred. What will I be doing?Own and prioritise the product backlog in line with business goals, customer needs and technical considerations, supporting delivery across multiple digital productsTranslate complex business and customer requirements into clear, actionable user stories with defined acceptance criteriaWork closely with engineering, design and analytics teams in an Agile environment to deliver high-quality digital solutionsCollaborate cross-functionally with stakeholders across Digital, Operations, Marketing, Finance, Compliance and Customer Services to ensure alignment and shared understandingUse data, insight and experimentation to define KPIs, measure performance and continuously optimise digital journeysChampion seamless, inclusive and customer-centred experiences across online, app and internal systemsWhat do I need?Demonstrable experience as a Product Owner, with a technical lean and confidence working closely with engineering teamsStrong communication and collaboration skills, with the ability to work effectively across diverse, cross-functional teamsProven ability to manage multiple, fast-changing priorities, ideally across more than one product or digital propositionA solid understanding of Agile and Scrum ways of working, including backlog management and delivery ceremoniesExperience delivering and optimising end-to-end digital customer journeys, guided by data, insight and usability testingExcellent organisational skills, a customer-centred mindset, and the ability to perform well under pressure while making balanced trade-offsAdditional informationWe’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:25 days annual leave plus bank holidays + holiday buying schemeWorksave pension scheme with up to 7% employer contributionFree AA breakdown membership from Day 1 plus 50% discount for family and friendsDiscounts on AA products including car and home insuranceEmployee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and moreCompany funded life assuranceDiverse learning and development opportunities to support you to progress in your careerDedicated Employee Assistance Programme and a 24/7 remote GP service for you and your familyPlus, so much more!We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.#LI-HH
