Sales Support Administrator
Optima Recruitment are currently working with a growing and well-established business who are looking to recruit a Sales Support Administrator to play a key role in ensuring smooth communication between customers, suppliers, and engineers.
This is a varied and fast-paced role, ideal for someone with strong administration skills who enjoys problem-solving and working as part of a collaborative team.
The Role
As Sales Support Administrator, you will provide essential administrative and coordination support to the service and sales teams.
Key Responsibilities:
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Handling incoming phone and email enquiries relating to technical queries and orders
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Liaising with customers, suppliers and engineers to ensure accurate information flow
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Processing orders generated by the service department
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Obtaining supplier costs and confirming delivery times
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Raising and issuing customer quotations
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Carrying out calculations based on supplier pricing in the UK and internationally
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Liaising with suppliers and engineers regarding technical enquiries
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Coordinating with carriers to resolve delivery issues and ensure deadlines are met
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Providing progress updates on orders and deliveries to internal teams and customers
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Maintaining accurate and up-to-date records of enquiries, orders and quotations
Person Specification
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Previous administration experience
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Proficient in Microsoft Word and Excel
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Strong numeracy skills with excellent attention to detail
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Clear, confident communication skills with a professional telephone manner
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Flexible, adaptable and able to remain calm under pressure
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Reliable, proactive and a strong team player
Salary & Benefits
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Salary of up to £28,000 (depending on experience)
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Monday to Friday – normal office hours
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Excellent benefits package
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Full training provided
