Belmont Recruitment is currently recruiting for an experienced Outpatients Administration Assistant to support a busy outpatient appointment service within a large NHS organisation in Lincolnshire. This is a temporary contract for 3 months with a view to extend.
Key Responsibilities
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Booking and managing outpatient appointments in line with RTT and Cancer Waiting Time targets
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Tracking patients along their care pathway to prevent breaches
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Maintaining accurate patient records using hospital administration systems (e.g. CareFlow PAS)
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Liaising with clinicians, secretaries and internal departments to resolve booking issues
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Managing appointment changes, cancellations and non-attendance in line with policy
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Providing professional reception and telephone services to patients and staff
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Identifying potential breaches and escalating concerns to senior staff
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Supporting outpatient clinics and assisting with day-to-day reception duties
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Assisting with the induction, training and support of new or junior staff
Requirements:
Please apply with an up to date CV ASAP if this role would be of interest to you
