We’re looking for a proactive and detail-driven Customer Service Executive to join a growing and supportive team based in Burton upon Trent. This is a varied role combining customer service and sales support, offering excellent career development for the right candidate.
What you’ll be doing:
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Providing outstanding customer support via phone and email
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Managing customer records and forms accurately using Excel and CRM systems
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Resolving customer complaints professionally and efficiently
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Making outbound sales calls to existing and potential customers
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Coordinating orders, samples, and deliveries with internal teams
What we’re looking for:
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Experience in customer service, sales support or order processing
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Confident using Microsoft Excel and CRM systems
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Excellent communication and problem-solving skills
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Highly organised with strong attention to detail
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A customer-first attitude and positive, proactive approach
If you’re ready for a new challenge and enjoy working in a fast-paced, customer-focused environment, apply now. However, if you do not hear from us within 48 hours, please assume your application has been unsuccessful
